Complaints Procedure


 

Certa Invest Complaints Procedure

Its unlikely, but if for any reason you are not happy with the service you have received please email complaints@certainvest.co.uk your email complaint will then be escalated to the relevant manager to investigate your complaint and they will be in touch with you within 48 hours to try and resolve the matter. Please ensure you provide as much detail as possible and contact telephone numbers so that we can investigate your complaint promptly and efficiently.

We aim to find a resolution to all complaints within 14 days of receipt.

If you are still unhappy you can refer the issue to the Managing Director who will consider all relevant circumstances to reach a decision.

If you are still unhappy you can contact the Property Ombudsman: 01722 333306

Current Investments

Herculaneum Quay, Liverpool

- Current Development
- 120 Luxury Apartments
- 1, 2 and 3-bedroom units available
- 22.8% Predicated Capital Growth (JLL)
- Completion due end of 2019

Invest From £155,000

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lyceum Manchester property investment

7% Net Rental Returns

Lyceum, Manchester

- - Off-plan development
- - 20% expected capital appreciation upon completion
- - 7% NET rental returns
- - 1, 2 & 3-bedroom apartments
- - Investments from £120,000

Invest From £120,000

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8% assured for 3-years

Sheffield Central

- - 8% assured rental returns for 3-years
- - 10 - 15% discount
- - Payment options available
- - Prices from £85,850

Invest From £85,850

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