Complaints Procedure


Certa Invest Complaints Procedure

Its unlikely, but if for any reason you are not happy with the service you have received please email your email complaint will then be escalated to the relevant manager to investigate your complaint and they will be in touch with you within 48 hours to try and resolve the matter. Please ensure you provide as much detail as possible and contact telephone numbers so that we can investigate your complaint promptly and efficiently.

We aim to find a resolution to all complaints within 14 days of receipt.

If you are still unhappy you can refer the issue to the Managing Director who will consider all relevant circumstances to reach a decision.

If you are still unhappy you can contact the Property Ombudsman: 01722 333306

Current Investments


6% Estimated NET Returns

Strand Plaza, Liverpool

- Apartments from just £114,000
- 22.8% Predicated Capital Growth (JLL)
- 22% Predicted Rental Rate Increase (HSBC)
- Fully Tenanted Available Generating Immediate Income

Invest From £114,000

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7% NET Return

The Rise Liverpool

- 7% NET Return
- 5 Year Rental Assurance from the Developer
- Immediate Income: Earn 5% Interest on Deposits
- Earn £27,254 return in 5 years
- 22.8% Predicated Capital Growth (JLL)

Invest From £66,411

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property bonds

12% Annual Interest

Property Investment Bond

- - 12% fixed annual returns
- - Quarterly payments
- - Compound Interest
- - 100% Asset-backed

Invest From £50,000

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